Loyalty & Rewards
Keep clients coming back with a built-in points program — earn on purchases, redeem, and expire automatically.
BizBrew's built-in loyalty module gives your clients a reason to keep coming back. Clients earn points on their purchases, redeem them for rewards and see their balance in the self-service portal. Points expire automatically after a configurable period to keep the programme lean, and the loyalty dashboard shows points issued, redeemed and outstanding. Earning points for visits and appointments is coming soon.
What's included
Points earning rulesComing soon
Award points on purchases; points per visit or appointment are coming soon.
Points redemption
Clients redeem points for discounts, free services, or products.
Automatic expiry
Expire unused points after a configurable inactivity window.
Client portal rewards
Clients view their balance and redeem rewards from the self-service portal.
Loyalty dashboard
Track total points issued, redeemed, and outstanding across all clients.
Recall remindersComing soon
Automated win-back messages when a client hasn't visited in a set period.
Frequently asked questions
How do clients earn points?
Clients earn points automatically on their purchases, based on the rate you set. Earning points for visits and appointments is coming soon.
How do clients redeem rewards?
Clients can view their points balance and available rewards in the self-service portal. At checkout, they can apply points for a discount or a free service or product. You control the redemption rate and what rewards are available.
What happens to unused points?
You can configure automatic point expiry after a period of inactivity (e.g., points expire if the client hasn't visited in 12 months). This keeps the programme lean and creates an incentive for clients to return before their points expire.
Ready to try Loyalty & Rewards?
Create your free account and explore every feature — no credit card required.